A Front Desk Agent is the first point of greeting for guests at a lodging establishment. They are responsible for offering excellent customer service, handling check-ins and check-outs, and addressing guest requests. Moreover, they often conduct tasks such as answering phone calls, reserving rooms, and providing information about the accommodation
A Front Desk Agent is the first point of greeting for guests at a lodging establishment. They are responsible for delivering excellent customer service, overseeing check-ins and check-outs, and tackling guest requests. Moreover, they often perform tasks such as responding to phone calls, reserving rooms, and providing facts about the hotel and its
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